Legal
Terms of Service
These terms govern use of the VINCIVA AI communication platform.
The service
VINCIVA AI provides an AI communication assistant configured with the business knowledge you supply and connected to messaging channels you authorize.
Your responsibilities
You are responsible for the accuracy of the business information you provide, for holding the rights to connect the channels you authorize, and for ensuring your use complies with applicable law and each platform's own terms.
AI-generated communication
Responses are generated by AI based on the knowledge and rules configured for your business. While we work to make responses accurate and appropriate, you remain responsible for reviewing your configuration and escalation rules.
Platform availability
Supported channels depend on third-party platforms and their policies. Availability may change, and features listed as coming soon are not guaranteed.
Intellectual property
The VINCIVA platform, brand and software remain our property. Your business information and conversation content remain yours.
Limitation of liability
To the extent permitted by law, VINCIVA AI is not liable for indirect or consequential losses arising from use of the service.
Changes
We may update these terms as the service evolves. Continued use after an update constitutes acceptance of the revised terms.