AI DM Assistant
Your business voice. In every DM.
A custom-trained communication assistant that helps answer social inquiries using your services, policies and tone.
Business knowledge, not generic scripts
Provide your services, FAQs, hours and offers. VINCIVA is configured around that information, with boundaries for questions your staff must verify.
Can AI respond to Instagram DMs?
An assistant can respond through connected channels, using business information and conversation rules configured during onboarding. Channel access and supported features should be confirmed for your account.
Configured with you. Verified by your team.
Share your business information, agree on the assistant's boundaries, then connect and test your channels. Refine responses as real conversations reveal what needs updating.